Privacy Policy

When you send an enquiry we store what you type into the form: your name, the treat you asked about, quantity, the date you need it, your delivery or pickup preference, any customisation notes, and a phone number or email address if you choose to give one.

We also record how you found us: the campaign or link you arrived from, the page you came from, and whether you were on a phone, tablet or computer. This is first-party measurement kept for the duration of your visit only.

To reply to your enquiry, prepare your order, and understand which treats people ask about most. We do not sell your information, and we do not share it with anyone except the services we use to run the website.

The website runs on Vercel and the database and file storage are provided by Supabase. If analytics is enabled, aggregate traffic data is processed by Google Analytics. Each of these providers processes data on our behalf under their own terms.

Enquiries continue as a normal chat on Instagram or WhatsApp. Once you send that message, the conversation is governed by that platform’s own privacy policy, not this one.

Enquiries and orders are retained as business records so we can honour repeat orders and understand demand over time. You may ask us to delete your enquiry at any time.

Write to us and we will tell you what we hold about you, correct it, or delete it. The quickest way to reach us is a direct message on Instagram.